TERMS & CONDITIONS

TERMS AND CONDITIONS

By using the website to consume content or buy products on line, you confirm that you are at least 18 years old, and are consenting to these terms and conditions and to our privacy policy.

COPYRIGHT

This website and all content contained within it is protected by copyright and no portion of it may be used without express written permission.

COMMENTS

This website allows comments on specific articles or pages, but all comments will be monitored and will be displayed at the sole discretion of mycoolcollection.com.

NEWSLETTER SUBSCRIPTION

Users who receive the mycoolcollection newsletter either directly through registration on mycoolcollection.com, through purchase of products from mycoolcollection.com may be removed from the email newsletter list at any time at the sole discretion of mycoolcollection.com.

ORDERING

By completing and submitting an order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to on line products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.

Certain steps must be followed for a contract to be formed, as described below.

After you have placed your order:

You will receive an email to acknowledge your order. It will confirm which products you have ordered, but it may not constitute an acceptance of your order. You may be directed to a third-party site to complete your order.

We do not have to accept your order, and for example, we will not accept your order if:

  • We do not have the products in stock
  • Your payment is not authorized
  • There is an error on our website regarding the price or other details of the products
  • You have canceled your order
  • We reserve the right to refuse any order.

SHIPPING

Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it 1 or 2 weeks after dispatch (for orders sent RM 1st Class). In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.

 

RETURNING PRODUCTS AFTER SENDING

Each product sold through mycoolcollection site is guaranteed. If you are not satisfied with the product after receiving it, contact us for return of the payment price, as indicated in the guarantee.

PRICING AND PAYMENT

Prices throughout the website are quoted in U.S. dollars, and payment can only be accepted in U. S. Dollars. Packing and delivery costs, if any, will be added to the total price of your purchase.

While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.

The price you pay is the price of the products shown at the time you place your order, even if the price of the product has since changed.

Your payment card will be debited for your order at the time the order is placed. By submitting an online order with mycoolcollection website, you expressly agree not to request a ‘charge back’ of any fees or payments for said orders, and that no dispute with mycoolcollection will be raised with or adjudicated by the credit card company. Rather, you agree to contact mycoolcollection directly to resolve the issue or obtain a refund pursuant to the product guarantee.

Where an offer mentions that an item is reduced in price, eg: half-price, the discount will be calculated at checkout before any postage or packaging charges are applied.

 

DELIVERY INFORMATION

Please see individual product sales pages for information about delivery and shipping charges, where applicable.

For products that require shipping, we will email you as soon as your order has been shipped and will advise of the shipping method (if any) at that time.

 

CHANGES TO TERMS & CONDITIONS FOR BUYING PRODUCTS ON LINE

We reserve the right to change these Terms & Conditions for buying products on line from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying products on line on the website. If you do not wish to be governed by the revised Terms & Conditions for buying products on line, you must not place any further orders.

These Terms & Conditions are governed by the law of the United States and the State of Florida and you and we agree to use the Florida courts should any dispute arise.